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Quality

Showing all 7 results

  • Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance

    $15.00
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  • Customer Centered Six SIGMA: Linking Customers, Process Improvement, & Financial Results

    $20.00
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  • Firing on all Cylinders: The Service/Quality System for High-Powered Corporate Performance

    $10.00
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  • Measuring Customer Satisfaction Hardcover

    $10.00
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  • Measuring Public Relationships: The Data-Driven Communicator’s Guide to Success

    $10.00
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  • The Change Agents’ Handbook

    $10.00
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  • The Trust Imperative: Performance Improvement Through Productive Relationships

    $15.00
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